Typical Engagements
Typical Engagements
  • A Web-based sales ordering system serving a nationwide sales force of more than 3,000 and processing an average of 8,000 transactions daily.

  • A workflow management system for a major telecommunications company processing customer orders and inquiries across channels and routing them to customer care representatives by skill set, balancing workloads across multiple processing centers.

  • A Web site for a major healthcare insurance provider that provides self-servicing for one million-plus subscribers.